Web performance
Business apps performance

Load testing for business benefits: from e-commerce to business applications

Typically the most compelling argument in favor of load testing comes from the world of e-commerce. But critical shopping days are only one load testing use case. Business applications need attention too! With proper planning, service disruptions can be anticipated and avoided.

Optimizing mission-critical back office tools

Consider the frustration and under-productivity of coworkers on a sluggish SharePoint website. Load testing campaigns can detect what/where the problem actually is… and reveal where it is useless to invest. The rationale is to get the most out of your existing system.
Load tests can help you understand the best ways to optimize SharePoint configuration (especially caching) to maximize website capabilities under load, and/or improve throughput at the SQL database, for example. You can also identify trends at peak usage to ensure that the platform is optimally sized, instead of wasting money on guesswork.

Managing change and controlling the cost of risks

In terms of risk mitigation — not to mention agile development and product lifecycle – load testing in transitional phases makes good sense. Load testing a software upgrade (for example, a new version of CRM or ERP software) or new architecture before rolling it out ensures post-transitional productivity for users, and spares you the pain and expense of downtime or rollback.
Likewise, pre-production is the ideal place and time for testing how changes to your applications affect their performance at capacity and identifying any stability problems so that you can address them prior to delivery. A no-crash application costs you less than firefighting in production.

Investing in load tests for better performance

By way of conclusion, let’s take the example of a complex Web 2.0 portal application. Load testing helped a major professional association not only to predict how its system would perform under load, but also resulted in optimization of the whole portal on the basis of load test findings.
This, in turn, transformed the association’s reputation – users could enjoy a seamless digital experience, making their online time more productive. The association was also able to trim the costs of technical help because there were fewer and simpler problems to overcome.


Whenever IT improvements yield measurable results that are noticed by users, the keyword is ROI. Load testing is cost effective because it helps organizations to streamline their investments in the performance of their digital services by making the most of existing systems.