Casos de éxito

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Casos de éxito

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Casos de éxito

City of Helsinki: Providing efficient, reliable public services on the internet The City of Helsinki (Helsingin Kaupunki) administers public services for the inhabitants of the city and greater Helsinki Region. What is the need? What is the scope? What are the benefits?

Casos de éxito

Tussa IKT: Monitoring end-user application service to ensure customer satisfaction As a provider of IT services to businesses, Tussa IKT’s offering consists of a very large pool of applications of all kinds. About a hundred local factories, small enterprises, and financial institutions in western Norway rely on Tussa IKT for their business applications, CRM and ERP systems, office suites and other IT solutions and services. Most of these applications are delivered securely to Tussa IKT’s customers via a Citrix platform.

Casos de éxito

Helen: Optimizing customer experience and employee satisfaction with APM Helen produces and sells ecologically efficient electricity products, district heating, district cooling, and solar panel services for residential and corporate needs throughout Finland. What are the need? scope? benefits?

Casos de éxito

Sogn og Fjordane Energi: Demonstrating the quality and value of digital services with end-user monitoring Sogn og Fjordane Energi (SFE) is a Norwegian regional energy company with three independent divisions at Sandane and Florø which separately handle the production, distribution, and sale of electricity to some 30,000 customers. What is the need? the scope? the benefits?

Casos de éxito

Direct Line: ensuring user satisfaction & revenues With more than a million policy holders, Direct Line is one of the largest online car insurance companies in Italy.