Partners
Why partner with us?
Offer your customers best-of-breed technology and innovative end-user monitoring tools. Ensure growing revenues with scalable solutions. Enjoy attractive incentives. These are only some of the many reasons why you should partner with us. Finally, our ‘Partnership Quality Charter’ ensures that ip-label is committed to long-term strategic partnership. We favor trust and fair play.
Opportunities for integrating ip-label for your customers
3 main opportunities:
- Change management
– Measurement of the impact of a migration to the cloud
– Automation of regression testing
– Application load testing
– Verification of the sizing of infrastructures and the quality delivered to users
– etc.
- Production support and monitoring
– Monitoring of the operation of all of the information systems’ applications (web, mobile, thick client, thin client, etc.)
– Monitoring of application interdependencies (e.g. authentication, etc.)
– Monitoring of the operation of new microservices applications
– Sharing of a real-time view of the operation of critical user journeys
– Strengthening SLAs with XLA commitments
- ITSM automation/ integration
– Automation of the morning check
– Automatic deployment of preproduction tests in a CI/CD chain
– Automatic generation of tickets in the ITSM tool
– Automated testing of workflows
– etc.
How to boost your income by integrating ip-label’s offer
Types of business opportunities in the phases of a digital experience management project.
Design
- Digital transformation & UX
- Auditing & Consulting (Advisory, Benchmark)
Integration
- Platform installation
- IT architecture and integration
- Creation of user journeys
- Predefined and custom reports
Management leadership
- Training
- Support
- Coaching
Managed Services
- Center of excellence
- Operational upkeep
- 24/7 managed services
Extension
- Extension to other domains
- Internet
- Intranet
- Mobile
- API
To generate at least 4x the income from services for every euro spent on licenses
ip-label’s consulting team at your service
ip-label’s consulting team trains partners on the services that are aligned with the products.
- Ekara 360° : Building customized dashboards
- Ekara XLAs : Defining and setting up relevant KPIs and SLAs
- Ekara Advisory : Guidance for migration projects and measuring the impact of a new architecture
- Ekara Benchmark : Support for benchmarking
- Ekara Managed Services : Securing the setup of a Managed Services model
- Ekara Ops : Assisting customers with automating repetitive IT tasks
- Ekara Web Performance : Assisting customers with web performance analysis
Partnership programs
We have defined 3 partnership programs:
- The Standard program, limited to IT resellers
- The Preferred program, limited to IT solutions & service providers and integrators which propose only Ekara for sale in the DEM segment (Digital Experience Management)
- The XLA program, limited to MSPs which propose only Ekara for sale in the DEM segment (Digital Experience Management) and calling for systematic integration of Ekara measures (check http, web page or scenario measure) into managed services
What ip-label brings to partners
Technical resources
- Technical resources provided in accordance with the partner level and level of commitment
- Architects to validate your proposals
A team to assist you
- Pre-sales assistance with the first projects
- Help with drafting bids in response to calls to tender
- Support for your POCs
Training
- Training for sales teams (free)
- Discovery training to get started (free)
- A 3-hour session on scripting (free)
Marketing resources
- Help with creating direct marketing operations: emailings, webinars, etc.
A team of specialists at your service
- A team of specialists at your service for assistance based on a book of credits or flat-rate interventions.
Major Benefits
Expand your market reach by joining a thriving ecosystem of customers and partners to ensure you have the answer to all Digital Experience Management needs.
- Differentiate your added-value: we provide comprehensive visibility into the end user’s experience of all digital IT business services. Consequently, you can proactively manage your services by business impact: make the necessary fix or change before service degradation or outages actually occur.
- Broaden your offering: our solutions are open and designed to integrate with ANY existing system monitoring products.
- Enjoy real flexibility: meet your customer’s requirements by offering either a license solution or an SaaS solution.
- Ensure growing revenues: thanks to the scalability and effectiveness of our solutions, your customers’ needs will naturally grow year after year.
- Partnership Quality Charter: forming part of Channel Reseller Agreement, this demonstrates our complete commitment to a long-term relationship and covers all aspects of our partnership.
