ip-label works with operators and telephony software providers in addition to the enterprises and contact centers that they serve. Checking the user-side quality of IVR/voice server experience is one of the needs we address.
We monitor any telephone software, on conventional networks or over IP, against a multiple network quality reference (IP/TDM/GSM and 4G/VoLTE, for instance).
ip-label’s expertise in measuring the quality of video over IP has delivered results for ISPs, television stations, and over-the-top video distributors.
We can help you improve your users’ experience of your digital transmissions: IPTV broadcasts, web streaming services (HLS, HDS, etc.), video-on-demand via a set-top box (HD, UHD/4K), or distribution via an OTT client for desktop or mobile devices.
Whatever the type of video or stream (Flash, HTTP, etc.) or the players involved (Windows Media, iPhone, etc.), we have it covered from the viewer’s standpoint.